MyEngineer Introduction

General Information

You can start and use our NETWAYS Cloud (OpenStack) and Kubernetes Service completely independently. 
But if you need support in the operation of your environment, you can book the MyEngineer Service.

MyEngineer features

Personal contact

Your MyEngineer is your permanent contact person with direct dialing. No hotline or waiting loop. Reach out and you’ll directly reach your MyEngineer – whether by phone, email or ticket.

24/7 Service

Whenever something goes wrong, you can contact us. You can send us normal requests via mail, ticket or phone. In case of emergency we are available 24/7 via our hotline.

Know how

We’re familiar with the latest technologies and constantly upskill ourselves around the OpenSource universe.


Just pay when you use it, no fix support fees.

Here you can always find the actual MyEngineer hourly rates.

MyEngineer Support for Kubernetes Service

Before creating your first K8s cluster, we look together at your existing infrastructure. We support you with appropriate architectural advice, make a topography of your intentions and plan the route you want to go. Then we kick start your cluster.

After setting up your K8s clusters, we can provide you a direct contact persion for:

MyEngineer Support for OpenStack

We examine your current IT environment and set new goals. We support you with appropriate architectural advice, look at the horizon of your intentions and dare a forecast for the next upcoming steps to building the desired infrastructure. Then we kick start your project in the cloud.

After setting your cloud up, we can provide you a direct contact persion for:

Revision #21
Created 12 December 2022 11:51:55 by Stefan Schneider
Updated 16 November 2023 09:03:19 by Stefan Schneider