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Contact our MyEngineers

Start with MyEngineer

Start our MyEngineer-Support-Service on your NWS-dashboard.

Start to find out how this works!

Contact our Engineers

On the "Get started" Tab you find all possible ways to contact us: MyEngineer_Contact.PNG

Mail

Just write a mail to nws@netways.de


Ticket

Simply open a ticket in the MyEngineer app under the "tickets" tab -> there you also get an overview about all open and closed tickets MyEngineer_Ticket_öffnen.PNG


Phone

During our business hours from 09.30 am to 5.30 pm:  +49 911 92885–0

In case of emergency you find the 24/7 hotline numbers on the "Get Started" pageMyEngineer_Emergency_Contact.png


Chat

Over Helpdesk-Channel on our NWS-Homepage Helpdesk-Symbol.pngHelpdesk-Fenster.png