Just go to your Rocket.Chat app in the NWS Customer Interface and click on "Settings". Open the "CNAME"- tab and fill in your subdomain.
2. Customer domain
Just go to your Rocket.Chat app in the NWS Customer Interface and click on "Settings". Open the "Customer domain"- tab and fill in your domain.
You also have to choose whether you want to take a Let´s encrypt or a Custom SSL certificate.
Upgrade to a bigger plan
Just go to your Rocke.Chat app in the NWS Customer Interface and click on "Manage contract". Here you can upgrade to Advanced or Premium plan. If the Premium plan is no longer sufficient, contact us via firstname.lastname@example.org and we will provide you with a customized solution on OpenStack.
Adding user in Rocket.Chat
Go to your Rocket.Chat instance and click on your username, open the Administration section, select Users and enter the desired user data after clicking +.
The live chat feature is only available in the Extended and Premium plans and is enabled by default.
To activate/deactivate it:
Log in with your credentials, click on the three dots at the top right. Select Settings, then go to OmniChannel and change the LiveChat activation. At the top right you can save the changes. Close the administration screen at the top left and reload the page in your browser. To make LiveChat available on your site, make sure the LiveChat switch on the left is set to green. Then click on the down arrow next to your username, select LiveChat and then Installation. If you follow the instructions on the page, you can use the same Java script to embed the LiveChat feature on multiple websites. Again, we have no hard limits. Here you can find more instructions about LiveChat.
Enabling Jitsi for Rocket.Chat
If you would like to use Jitsi with your Rocket.Chat, you need to download Jitsi from the Marketplace. For any further information and what to do it exactly, feel free to read Joshua’s helpful blogpost!